Privacy Policy

DIGIPULSE DIGITAL LLC is a digital marketing company providing SEO services, operating the website digipulsedigital.com. For the purposes of data protection law, we are the controller of personal information collected through this website and through our client relationships.

You can contact us about privacy matters at support@digipulsedigital.com or by post at 5830 E 2nd St, Ste 7000 Casper WY 82609.

Information you provide directly:

• Contact form submissions: your name, email address, company, website, the service you're interested in, and your message
• Correspondence: information contained in emails, calls or meetings with us
• Client onboarding information: billing details, business information and account access credentials required to deliver services

Information collected automatically when you visit our website:

• Technical data such as IP address, browser type, device type, operating system and referring URL
• Usage data such as pages visited, time on page and navigation paths

We do not intentionally collect special-category data (such as health, biometric or political data), and we ask that you do not submit it through our forms.

We use personal information to:

• Respond to enquiries and provide the information you request
• Deliver, manage and improve the services you have engaged us for
• Issue invoices, process payments and maintain financial records
• Communicate about your account, project updates and reporting
• Maintain the security, performance and integrity of our website
• Comply with legal, tax and regulatory obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Where data protection law requires a legal basis, we rely on:

• Performance of a contract — to deliver services you have engaged us for
• Legitimate interests — to respond to enquiries, run and secure our business, and improve our services, balanced against your rights
• Consent — where you have opted into marketing communications or non-essential cookies, which you can withdraw at any time
• Legal obligation — where retention or disclosure is required by law

Our website may use cookies and similar technologies for essential functionality and, where enabled, for analytics that help us understand how the site is used.

Most browsers let you refuse or delete cookies through their settings. Disabling essential cookies may affect how parts of the site work. Where required by law, non-essential cookies are only set after you consent.

We use industry-standard analytics tools to monitor traffic and site performance, allowing us to improve the user experience and ensure the security of our services.

We use third-party providers to operate our business, which may include website hosting, database and form-submission infrastructure, email providers, analytics platforms, SEO and rank-tracking tools, accounting software and payment processors.

These providers process personal information on our behalf under contractual obligations to keep it confidential and secure, and to use it only for the purposes we specify. When we deliver services for clients, we may also access third-party platforms owned by the client, such as analytics or search console accounts, under the permissions the client grants.

Some of our providers may store or process data outside your country of residence. Where personal information is transferred internationally, we take steps to ensure an appropriate level of protection, such as relying on recognised transfer mechanisms or contractual safeguards.

We keep personal information only as long as necessary for the purposes described in this policy.

• Enquiry data: retained while we are in discussion and for a reasonable follow-up period afterwards
• Client records: retained for the duration of the engagement and afterwards where needed for legal, tax or contractual reasons
• Financial records: retained for the period required by applicable law

When information is no longer needed, we delete it or anonymise it.

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These include access controls, encrypted transmission and restricting access to those who need it.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities where the law requires it.

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Object to or request restriction of certain processing
• Request a portable copy of information you provided to us
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@digipulsedigital.com. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law. You also have the right to complain to your local data protection authority.

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

We may update this policy to reflect changes in our practices or legal requirements. The current version is always published here with the date it was last updated. Where changes are significant, we will take reasonable steps to notify you.

For any privacy question or request, email support@digipulsedigital.com or write to DIGIPULSE DIGITAL LLC, 5830 E 2nd St, Ste 7000 Casper WY 82609.